Privacy policy
Introduction
This Privacy Policy describes how rovixl.shop collects, uses, and protects your personal information when you visit or make a purchase from our store.
By using our website, you agree to the practices outlined in this policy.
Information We Collect
We may collect the following information:
Name
Shipping and billing address
Email address
Phone number
Payment details
IP address and browser information
Order history and shopping activity
How We Use Your Information
Your information may be used to:
Process and fulfill orders
Provide customer support
Improve website functionality and shopping experience
Prevent fraudulent transactions
Send order updates and service-related communications
Comply with legal obligations
Payment Security
Payments are processed securely through trusted third-party payment providers. We do not store complete payment card information on our servers.
Cookies
Our website uses cookies and similar technologies to improve browsing functionality, analyze traffic, and personalize user experience.
You may disable cookies through your browser settings, though certain features of the website may not function properly.
Third-Party Services
We may share necessary information with trusted service providers such as:
Payment processors
Shipping carriers
Analytics providers
Marketing platforms
These parties only receive information required to perform their services.
Data Retention
We retain customer information only as long as necessary for operational, legal, tax, and security purposes.
Your Rights
Depending on your location, you may have rights regarding your personal data, including:
Access to stored data
Correction of inaccurate information
Deletion requests
Objection to certain processing activities
To exercise these rights, contact us via email.
Contact
Valenia Concept GmbH
Kanalgasse 19, 49808 Lingen (Ems)
Germany
Email:
info@rovixl.shop
business@rovixl.shop